top of page

SHIPPING/SALES POLICY

All spiders are shipped securely in well padded boxes with an added 40 hour heat pack when temperatures are low.

They are sent via Royal Mail Special Delivery for delivery next day by 1pm.

Although I'm based in NE Scotland I have found delivery to be fast, often arriving in the south of the UK by 9am the next day.

 

I only ship Tuesdays for delivery on Wednesday. Orders for Tuesday delivery need to be in by midnight on the previous Friday.

To avoid risk to the spider, shipping will be delayed if the overnight temperatures are forecast to drop too low, or if the spider has gone into a moult.

Please open your box within an hour of delivery if possible and report any DOA to me. If this happens I will send out a replacement. 

I reserve the right to cancel an order, if this occurs a full refund will be issued.

For Privacy Policy click here

bottom of page